Frequently Asked Questions
Everything You Need To Know Before You Book A Pump.
From booking your first pour to public works compliance, here’s what homeowners, contractors, and public agencies most often ask us. Can’t find your answer? Contact our dispatch team directly.
A: We provide concrete line pumping across Sonoma, Napa, Marin, and Mendocino counties, with our home base in Santa Rosa. See our Service Areas menu for city-specific coverage details.
A: We’re one of the few WBENC-Certified Women’s Business Enterprises in the concrete pumping industry, DIR-registered for public works, and family-owned since 1981. Unlike most pumping subcontractors, our sister company, Redwood Empire Concrete Pumping Equipment, is an authorized Schwing OEM parts dealer and repair shop — so our fleet gets serviced in-house instead of waiting on an outside vendor.
A: Yes. We’re fully licensed, bonded, and insured, and we carry an active DIR Public Works Contractor Registration (#1000010460) for prevailing-wage projects.
A: Yes. We’re a DIR-registered Public Works Contractor and WBENC-Certified WBE (#1600964), and we handle certified payroll and prevailing wage compliance on every public works job. See our Public Works & Government page for details.
A: Our Schwing SP 500 line pumps handle long-distance and hillside pours, with hose runs frequently exceeding 1,000 feet on remote or difficult-access sites.
A: No — line pumps are built to navigate tight residential access without the weight and turning radius of a full-size mixer truck, so we can protect your existing driveway, landscaping, and hardscaping.
A: We recommend booking 3 days to a week in advance, and earlier during peak season (spring/summer). Call our dispatch team and we’ll work to accommodate your schedule.
A: Absolutely. No project is too small. We regularly work with homeowners who’ve never booked a pump before and are happy to walk you through the process from start to finish.
A: Our fleet runs on high-performance Schwing SP 500 line pumps, serviced and maintained in-house by our sister company, Redwood Empire Concrete Pumping Equipment — an authorized Schwing OEM parts dealer.
A: Yes. We have extensive experience pumping sensitive, high-resistance mixes for well abatements, sanitary seals, and lightweight multi-story builds, managing line pressure carefully to avoid plugs.
A: Our operators are ACPA-certified and trained to continuously monitor line pressure and hydraulic conditions throughout the pour, which helps prevent equipment failures or line separations on-site.
A: Yes. For complex or non-standard pours — hillside driveways, tight rear-yard access, remote utility work — we walk the site in advance to plan elevation changes, access routes, and pressure requirements.
A: Call our dispatch team or submit a request through our contact page. Have your yardage, hose-length needs, and any site access challenges ready, and we can often give you an accurate estimate over the phone.
A: Yes. We’re an authorized distributor of Marshalltown Tools and can deliver finishing trowels, hand floats, edgers, and more directly to your job site with your scheduled pour.
STILL HAVE QUESTIONS?
Our dispatch team is happy to walk you through your project, whether it’s a backyard patio or a public works bid